In healthcare, technology underpins nearly every aspect of patient care — from electronic health records and diagnostic imaging to connected medical devices and telehealth platforms. But behind every innovation sits a complex mix of hardware, software, and clinical equipment that needs to be planned, procured, secured, maintained, and eventually retired.
That complexity is often managed in silos, without a single line of accountability. And in healthcare, those blind spots are more than operational annoyances. They affect financial sustainability, staff wellbeing, and ultimately patient care. Effective IT Asset Management (ITAM) changes that equation. It transforms technology from a persistent cost and risk into a foundation for stability, predictability, and better outcomes.
When data is fragmented or outdated, decision-making suffers. Finance leaders second-guess the numbers. IT leaders struggle to respond to questions about performance. Operational leaders react to crises instead of anticipating them. Without accurate visibility, management becomes reactive. Problems are addressed only once they have already caused disruption.
The opposite is also true. Highly available data insights can transform operations. A hospital with real-time visibility into its financial position might reallocate funds mid-quarter to expand urgent care, easing overtime costs and reducing staff strain. Another provider using live monitoring dashboards could identify patient risks earlier, directly improving safety outcomes. Operations leaders using continuous monitoring consistently report gains in efficiency and overall quality of care.
Artificial Intelligence is reshaping every part of the technology landscape. AI-enabled PCs and Copilot+ PCs bring advanced AI capabilities directly into the device, embedding security, privacy, and productivity tools into daily workflows. These machines hold enormous potential — not just as endpoints, but as decision-making enablers from bedside to boardroom.
For now, healthcare has not yet found a single “killer app” that drives mass adoption. But with heavy investment from hardware manufacturers and software developers, that moment is coming. Leaders need to balance pragmatism today with readiness for tomorrow, making careful decisions about where budgets are best allocated.
With thousands of devices in circulation, the financial implications of IT asset management are already significant. Over-provisioning is a common source of waste, equipping someone with more device capability than they need, often because requirements are unclear or to avoid support calls. Either way, the overspend adds up. For traditional devices the excess might be $200 to $300 per unit, but with modern AI-enabled devices, the gap can easily double.
Under-provisioning brings its own costs: outdated or insufficient technology slows people down, increases downtime, and erodes morale. In a clinical environment, these inefficiencies affect not only staff productivity but also patient care.
One answer is persona-driven recommendations. In the past, persona models were too rigid, boxing people into generic categories that never quite fit. Today, by combining device telemetry, user feedback, and data from software platforms, Compugen can build accurate profiles of how people actually work.
Each profile comes with a right-sized technology recommendation — not just the right hardware, but also software, accessories, and support packages. This ensures that people are equipped with exactly what they need to be productive, while also extending the lifecycle of technology through cascaded refresh strategies. A device that is too advanced for one clinician may still be perfectly suited for another role, extending its useful life and maximizing the return on investment.
Healthcare leaders are not looking for another vendor to sell them devices. They need a partner who shares accountability for outcomes. Compugen plays that role as a Technology Ally. We align technology investments with financial stewardship, so ROI is measurable. We simplify integration, security, and compliance so CIOs can focus on innovation. And we provide operational leaders with the real-time analytics they need to allocate resources effectively.
Compugen’s long-standing partnership with Microsoft gives healthcare leaders confidence that their IT foundations are built for both compliance and care. Together, we bring modern, secure endpoints powered by Windows 11 and advanced Microsoft security tools into clinical environments, ensuring sensitive patient data stays protected while staff have reliable tools that improve workflows. From the bedside to the boardroom, Compugen and Microsoft help healthcare organizations align technology investments with sustainable operations and better patient outcomes.
If your organization is ready to strengthen asset management and capture the benefits from bedside to boardroom, Compugen can help. Connect with our Healthcare Team to start the conversation.