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Customer Stories

Explore our customer success through in-depth, shareable case studies or engaging video content.
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    How a Canadian Design University Solved Its Campus Wi-Fi Challenges

    Imagine trying to submit your final art project, but the campus Wi-Fi is down — ...

    From Lineups to Loyalty: A Made-in-Canada Kiosk Success

    You’ve built a loyalty program designed to keep guests coming back — but if the ...

    From Overwhelmed to Optimized: Reinventing the IT Service Desk Experience

    Discover how a major Canadian energy provider reduced IT service desk calls by ...

    Why This Retailer Chose a Managed IT Provider to Solve Support Challenges

    Looking for managed IT support that actually reduces downtime, improves ...

    How a Financial Services Firm Took Back Control of Its IT Future

    You’ve been renting space in someone else’s house for decades. It’s familiar. ...

    Optimizing IT Service Desk Performance by Improving Efficiency + SLA Compliance

    Faster response times. Higher first-call resolution. Stronger SLA performance.

    Modernizing IT Infrastructure for a Provincial Insurer

    Modern insurers and financial institutions depend on robust and modern IT ...

    Unlocking Value in IT Assets: A Strategic Partnership with a Global Gold + Base Metals Producer

    A leading global gold and base metals producer with a complex IT landscape that ...

    Enhancing Security + Collaboration in Private Wealth Management

    In private wealth management, security and compliance aren’t just priorities — ...