Customer Stories

AI Readiness Starts with Understanding: What Healthcare Participants in Quebec Told Us

Written by Compugen | 2-Jan-2026 4:06:26 PM

When Compugen hosted its Discovery Activation powered by Copilot + PC at Informatique Sante Conference in Quebec City, it wasn’t to showcase features or specifications. It was to hear what mattered to the province’s healthcare organizations and professionals. 

Healthcare teams operate under unique pressures. They balance privacy regulations, workflow demands, and the reality that technology changes can ripple directly into the patient experience. Before adopting AI, participants wanted to understand what it could do, how it would help, and any potential implications to their day-to-day responsibilities. 

That is why the activation began with questions instead of answers. The result was an honest dialogue that revealed curiosity, appetite, and thoughtful caution. 

The Challenge: Curiosity Without a Clear Path 

A recurring theme surfaced early: many healthcare organizations sense momentum building around AI, but they do not yet know what to do with it. 

“We are curious and starting to learn,” one participant shared. Another indicated they were experimenting through pilot projects. Others acknowledged their organizations had not begun formal exploration. 

These weren’t indicators of resistance. They were indicators of where they might be on their journey. Healthcare respondents were signaling they were preparing, not stalling. 

Several participants described potential applications of AI in documentation, reporting, or summarizing information. Some connected interest to the performance benefits of NPUs in Copilot + PCs, helping workloads run more smoothly. 

Yet many acknowledged that using AI effectively would require new skills and changes in behaviour, and that’s where uncertainty surfaced. 

Barriers that Go Beyond Devices 

When healthcare participants talked about what concerned them most, their responses pointed to practical realities rather than technical blockers. 

Comments often centred around protection of highly confidential data — a foundational priority in any healthcare setting. Others questioned the accuracy of AI outputs or noted the complexity of adopting tools alongside existing systems. 

Training was a common challenge. One participant mentioned that staff enablement is often challenging. Another said simply, “We need help configuring security settings and protecting data.” 

These statements highlighted something important: technology cannot lead healthcare change on its own. People need to trust and understand before they will embrace. 

Participants Asked for Something Simple: Support 

When respondents were asked what would help them most when it comes to AI adoption, the answers did not point to additional features or devices. They pointed to enablement. 

Healthcare participants expressed interest in:  

  • understanding how Copilot actually works 

  • guidance on privacy controls and safe configuration 

  • tangible examples of workflow use 

  • ways to evaluate value and effectiveness 

These insights reflected behavioural adoption questions rather than procurement hurdles. 

Notably, a majority signaled they would welcome continued engagement with Compugen including email follow-ups, more information, or meetings. Curiosity was not passive. It was an invitation to continue learning. 

Turning Discovery into Enablement 

This activation was built around listening. The responses helped shape how Compugen can meaningfully and materially support healthcare teams as they explore AI. 

What emerged reinforced a clear position: Copilot+ PCs are not viewed as “new laptops.” Participants described them in terms of what they could unlock, be it administrative efficiency, smoother multitasking, or streamlined analytical tasks. 

At the same time, healthcare participants expressed that capability without confidence is not adoption. For progress to happen, support must accompany deployment. 

Why Listening Matters in Healthcare 

This activation offered a glimpse into the realities of the healthcare landscape. Participant responses showed that many organizations are still in an exploratory phase, weighing where AI fits before moving forward. 

Participants evaluated AI through the lens of privacy, compliance, safety, and experience. They were open to innovation, but not at the expense of stability or clarity. 

By making discovery the first step, Compugen demonstrated its role as a Technology Ally for healthcare leaders supporting teams as they explore Copilot+ PCs as platforms for new ways of working and delivering patient care. 

Helping Healthcare Take the Next Step 

Quebec’s healthcare leaders made it clear. Curiosity alone will not unlock value from Microsoft Copilot experiences or Intel-powered Copilot+ PCs; capability does. 

Compugen’s AI Enablement Workshop for Healthcare gives your team the guidance, practice, and clarity needed to turn interest into adoption. You will explore real workflows, understand security considerations, and learn how to apply AI where it matters most. 

If your organization, institution, or facility is serious about moving forward, this is where momentum begins. 

Book your workshop today and take a confident step toward usable AI in healthcare.