Customer Stories

Modernizing IT with Windows 11 for a Secure + Scalable Future

Written by Compugen | 4-Mar-2025 6:23:07 PM

As businesses continue to evolve and adopt new technologies, maintaining security, efficiency, and flexibility in IT infrastructure is more critical than ever. 

A successful Windows 11 migration isn't just about upgrading operating systems — it's about transforming the way businesses manage devices, data, and collaboration. For one leading manufacturing and distribution company, this transition was an opportunity to modernize legacy systems, streamline IT operations, and enhance security, all while ensuring a seamless user experience. 

The Challenge 

A leading manufacturing and distribution company faced a complex IT landscape that was slowing operations and introducing security risks. Their reliance on aging, on-premises tools — such as Microsoft BitLocker Administration and Monitoring (MBAM) and System Center Configuration Manager (SCCM) — was creating inefficiencies in device management, security policy enforcement, and remote support. Managing encryption policies at scale was no longer optimized, and SCCM’s legacy architecture made cloud-based device management cumbersome and time-consuming. 

Additionally, the lack of a persona-based IT framework meant that employees across various roles — executives, field workers, and plant employees — were subject to the same policies, regardless of their unique needs. This resulted in delays, inefficiencies, and an increased volume of IT support tickets. 

It was clear that simply upgrading to Windows 11 wouldn’t be enough. A modern, cloud-first approach was required to enhance security, improve user experience, and streamline IT operations. 

The Opportunity 

Compugen identified key areas for modernization that would not only facilitate a smooth Windows 11 migration but also transform the organization’s IT infrastructure for the future. By shifting to a cloud-native model, Compugen sought to: 

  • Enable passwordless authentication with Windows Hello to enhance security and user convenience. 

  • Migrate 100 TB of data from legacy file servers to OneDrive, ensuring seamless access from anywhere. 

  • Transition collaboration folders to SharePoint Online to eliminate data silos and improve team efficiency. 

  • Establish persona-based frameworks to ensure users receive the right applications, security policies, and device configurations. 

  • Implement modern remote support solutions to enhance IT agility and reduce downtime. 

These enhancements would create a scalable, secure, and flexible IT environment aligned with the demands of a hybrid workforce. 

Key Results 

By executing a strategic, phased approach, Compugen delivered measurable improvements across multiple facets of the organization: 

  • Enhanced IT Efficiency: Automated policy enforcement through Intune reduced manual configuration tasks by 50%, freeing IT resources for strategic initiatives. 
  • Improved Security Posture: Windows Hello passwordless authentication eliminated phishing risks, while cloud-based security policies ensured compliance from device provisioning onward. Replace group policies with Intune-based policies for automated device management. 
  • Reduced IT Support Load: Persona-based configurations streamlined onboarding, cut down unnecessary access requests, and reduced IT tickets. 
  • Optimized Collaboration: With OneDrive and SharePoint Online fully deployed, employees gained real-time access to critical documents, reducing downtime and improving productivity. 
  • Future Readiness: Cloud-native IT management positioned the company for future AI-driven automation, advanced analytics, and seamless hybrid work support. 

The Solution 

Compugen implemented a comprehensive enterprise IT modernization strategy, anchored in Microsoft 365 and cloud-native security solutions. Key elements of the deployment included: 

  • Windows Hello + Conditional Access Policies: Passwordless authentication strengthened security while reducing friction for users. 

  • Microsoft Intune: Automated, cloud-based device provisioning replaced manual SCCM workflows, enabling seamless remote management. 

  • OneDrive + SharePoint Online Migration: Transitioning 100 TB of data from legacy file servers eliminated inefficiencies and improved collaboration. 

  • Persona-Based IT Alignment: Defined user groups ensured that employees received tailored applications, security policies, and device configurations. 

  • Cloud-Native Remote Support: Secure, compliant remote support capabilities reduced IT response times and improved end-user experience. 

Additionally, replacing SCCM’s outdated remote control features with Intune-integrated remote session solutions allowed IT teams to provide faster, more secure troubleshooting without VPN dependencies. This improved IT responsiveness and ensured seamless support for remote and hybrid employees. 

Through persona-based IT alignment, executives and field workers now have optimized, mobile-friendly setups, while manufacturing plant employees benefit from security configurations tailored to their unique workflows. This strategic shift has drastically reduced IT support tickets and improved the onboarding process for new employees. 

By migrating 100 TB of data to OneDrive and transitioning collaboration folders to SharePoint Online, the company eliminated downtime from lost or inaccessible files. Employees can now collaborate in real-time with enhanced version control, reducing IT support calls related to file management. The shift also significantly reduced infrastructure costs by eliminating on-premises file server maintenance. 

Windows Hello not only streamlined authentication but also reinforced endpoint security by eliminating password-related vulnerabilities. Combined with device-based conditional access policies, only compliant devices can access corporate resources, mitigating security risks without adding friction for users. 

The Outcome 

With its new streamlined IT environment, the organization saw immediate and lasting benefits: 

  • Stronger Security: A modern, passwordless authentication model and cloud-native compliance policies reduced risk and improved endpoint protection. 

  • Greater IT Agility: Automated device management and cloud-based policies reduced IT workload, cutting manual tasks by 50%. 

  • Seamless Collaboration: Employees could now securely access and share documents from anywhere, driving efficiency across the business. 

  • Cost Savings + Scalability: Eliminating legacy infrastructure reduced IT overhead while creating a scalable foundation for future growth. 

  • Improved IT Efficiency: A 30% reduction in IT management tasks related to device setup and application deployment allowed IT teams to focus on strategic priorities. 

By leveraging Compugen’s expertise, this organization didn’t just migrate to Windows 11—they modernized their entire IT ecosystem. Now equipped with a future-ready, cloud-based infrastructure, they are primed to embrace innovation, enhance security, and drive long-term business success. 

Let Compugen be your Technology Ally  

Ready to navigate a seamless Windows 11 migration while modernizing your IT infrastructure? Connect with our Dream Team to start your transformation today.